oopbuy is a revolutionary reverse shopping platform designed to help overseas buyers purchase products from popular Chinese marketplaces like Taobao, 1688, and Weidian. To ensure a smooth and efficient shopping experience, oopbuy has established a set of seller rules that both buyers and sellers must adhere to. These rules are essential for maintaining trust, transparency, and satisfaction among all parties involved.

1. Account Registration and Verification

To become a seller on oopbuy, you must first complete the account registration process. This includes providing accurate personal and business information. Once registered, your account will undergo a verification process to ensure authenticity. Verified accounts gain access to advanced features and higher credibility among buyers.

2. Product Listing Guidelines

Sellers are required to list products with clear and accurate descriptions. This includes high-quality images, detailed specifications, and transparent pricing. Misleading information or false advertising is strictly prohibited and can result in account suspension.

3. Order Processing and Fulfillment

Once an order is placed, sellers must process and fulfill it within the specified timeframe. Delays in shipping or failure to deliver the correct product can lead to penalties. Sellers are encouraged to use reliable shipping methods to ensure timely delivery.

4. Customer Service and Dispute Resolution

Providing excellent customer service is a cornerstone of oopbuy's seller rules. Sellers must respond to customer inquiries promptly and resolve any disputes fairly. oopbuy offers a mediation service to assist in resolving conflicts between buyers and sellers.

5. Compliance with Local and International Laws

Sellers must comply with all relevant local and international laws, including those related to product safety, intellectual property, and export regulations. Non-compliance can result in legal action and account termination.

By following these seller rules, oopbuy ensures a trustworthy and efficient platform for overseas buyers to shop from Chinese marketplaces. Whether you're a seasoned seller or new to the platform, adhering to these guidelines will help you build a successful and reputable presence on oopbuy.